What countries does this release ship to?

This release ships globally, international shipping rates are calculated at checkout.

What size should I order if I wear a half-size? 

We recommend sizing up to the next full size if you are a half-size.

When will my order ship?

This is a pre-order item with all orders expected to ship by early June.

How can I track my order?

A tracking email will be sent to the email address used at checkout once orders are dispatched.

There’s a problem with my order, what can I do?

Issues relating to damages, incorrect sizing, or lost orders can be sent to thewhyfiles@solesavy.com.  Due to the nature of this release, we may not be able to offer a replacement.  All orders are Final Sale.  No refunds, exchanges or cancellations.

Are duties added to my order?

Canadian customers may be responsible for cross-border duties calculated by the Canada Border Service Agency.

Can I update my shipping address?

Requests to shipping address or other personal information relating to your account can be sent to thewhyfiles@solesavy.com.

How do I clean my Hecklekicks?

The Hecklekicks are made of premium and durable materials that are easily cleaned with a trusted shoe cleaner or water and a soft towel. Do not put the shoes in the washer or dryer or use any dyes, polishes or abrasive cleaners.

Will the shoes be available beyond the preorder window?

The Hecklekicks sneakers will only be available during this preorder window.